To change tariff plan the subscriber should address personally with a written application WellCOM brand Shop on 10 blv.T.Shevchenko. When switching from a less to a more expensive (in terms of connection and subscription fee) class, the difference in connection charge and subscription fee for the actual days of service have to be paid by the subscriber.

Changing Telephone Number.

To change telephone number the subscriber should address personally with a written application WellCOM brand Shop on 10 blv.T.Shevchenko.

Change of the Legal Owner.

A subscriber may close his mobile number and pass it to another person. To transfer a number both the previous and new owners should not have outstanding debts in WellCOM. Charge for this service is 20 c.u.

Changing and reprogramming of SIM-cards.

In case of incorrect usage of the SIM-card (e.g. mechanical damage, incorrect entering of PIN/PUK code, etc) its work can be blocked. To change or reprogram your SIM-card the subscriber should address personally WellCOM brand Shop on 10 blv.T.Shevchenko. Charge for the service is 10 c.u.