Before travelling abroad it is necessary to:
- Replenish your deposit. International roaming access is available only in case you have at least 50 USD on your deposit;
- Declare your mobile handset at Customs.
GSM Network Selection
Before you can use your mobile phone abroad you must select the appropriate GSM network. This selection can be made either automatically or manually.
AUTOMATIC
If you use your SIM card abroad your mobile phone will automatically select the local GSM network and register you in that network within 30 seconds. After having registered the display of the phone will show the name of the network. If registration is not made, you should do it manually.
MANUAL
See the Instruction Manual to your phone for detailed information on manual selection of networks.
For most of the handsets the procedure of Manual selection of networks is as follows:
- Find "network selection" in the handset menu setting and set it to "manual".
- Your mobile phone will offer you a list of all GSM networks within your reach that provide coverage for the area where you are. You should select a network that is enlisted in WellCOM "International Roaming List".
- You can make calls as soon as the name of the local GSM network lights up on the display of your mobile phone.
How to Make Calls When Abroad
DIALLING LOCAL NUMBERS
Dial the area code followed by the desired telephone number. You must dial the area code even if you are in the area.
Example: You are in Greece and you want to make a call to a number (123 456) in Athena (the area code is 1).
Dial 1 123 456
DIALLING INTERNATIONAL NUMBERS
Dial the country code (e.g. for Greece -380) followed by area code without the zero prefix and the desired telephone number.
Example: You want to make a call from Greece to Odessa 9area code 0482), to number 123456.
Dial 00 380 482 123 456
CALL RATES WHEN ABROAD
You can obtain the valid call rates which apply when calling abroad at the Roaming Tariffs page. The short messages (SMS) about the subscriber's account received by subscriber in roaming could not contain the charge for the communication and additional services provided to by the WellCOM roaming partner.
Please be aware that the cost of each call you make abroad depends upon time band, billing rates used by different operators, fluctuations of rates of local currencies to the USD, tax rates, and different mark-ups and discounts applied by local operators.
The person calling your number is billed at the local rate applicable for calls to your mobile telephone as if you were in Ukraine.
Pay your attention: If conditional call forwarding (including the call forwarding to the Voice Mail) is set while you are in a roaming then the charge for forwarded call depends on the roaming tariffs of the visited operator and could reach the amount equal to the sum of incoming and outgoing call charge in roaming for the given country.
21.09.00 State Committee for Communication promulgated laws #133 and #134 that cancels Ukrainian Frequency Department permissions for importing, purchasing and using mobile handsets in Ukraine.
|